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Information on Temporary Victorian COVID-19 Restrictions

Temporary Stage 4 Hours

Mon: 9am- 7pm

Thurs: 12pm-7pm

In accordance with Stage 4 guidance, we are open for face to face Emergency Treatment only and Telehealth for all other appointments.

Telehealth can be booked online any time, or call 8202 5330 to be triaged for essential treatment.

Attached is a Key Facts Sheet from the Chief Allied Health Officer.

Key Fact Sheet Message from the Chief Allied Health Officer

Stage 4 COVID Response: Patient Update

Staying Safe & Staying Home

We are writing to let you know about important changes to how we can provide care to you during the 6 week Stage 4 lockdown.

The State Government has ruled that  ALL Allied Health, which includes our Physiotherapy & Podiatry services can only treat urgent cases that are likely to result in escalation of care without treatment. This means conditions which may result in you attending the emergency room; require  specialist intervention or prevent you from performing essential activities of daily living if you are not seen in the next 6 weeks.
This includes physical, mental, and emotional well-being.

We acknowledge that these increased restrictions will be really hard for many people and want to reassure you that we will be doing everything we can to assist you during this period.

We are staying Open

We remain open on reduced hours for urgent and essential face to face appointments. For all other appointments we will be offering phone and telehealth appointments.

If you have an upcoming appointment, we will contact you over the coming days to assess changing your appointment to telehealth if you can, or rescheduling if you do not consider it urgent. Please be assured, if it becomes urgent later – we will remain available for urgent treatments throughout the Stage 4 restriction period.

Telehealth can be used for:
Pain & Injury Assessment
Imaging Referrals
Exercise Prescription
Skin Care Guidance
Rehab & Strength
Running Niggles
Working-from-home Ergonomics
…and more!

Unsure if you meet the criteria for face to face appointments?

Please do not hesitate to call us on 82025330 or send us an email and we will call to discuss your case. Alternatively, both Nick and Caleb will offer the FREE 10min appointment to triage you and discuss how we can best help. You can book these online anytime.

Please note that both your practitioner and yourself would be in breach of government regulations if we treated you for a non-urgent condition, so we will be obliged to turn you away if you do come in for something non-essential.

How to Book

During this period we have removed in-person appointments from our online booking function. You will need to call the clinic on 8202 5330 to book. Telehealth appointments are available to be booked online. 

If you do attend the clinic for an urgent appointment, you will need to carry proof of your appointment with you when you travel. The text message reminder if sufficient evidence. The 5km travel restriction does not apply to medical appointments.

Team Thrive

In keeping with directives,we have minimised numbers onsite.
Myotherapy and Massage appointments are unavailable over the next 6 weeks and open hours are reduced.
Sean and Alan will be taking some time off with their families and we look forward to having them back in the clinic after lockdown.

If you do attend the clinic for an urgent appointment, you will need to carry proof of your appointment with you when you travel. The text message reminder if sufficient evidence. The 5km travel restriction does not apply to medical appointments.

Stay Connected

Our team at THRIVE are still here to support you, so please do not hesitate to get in touch if we can help, you have any questions or you just need to have a chat to someone.

Over the coming weeks we will be producing several FREE resources including Facebook Live, Webinars and educational pieces on social media. STAY CONNECTED for details of these through our emails, Facebook and Instagram.

We thank you all for the amazing support and well wishes we have been receiving and can’t wait to see you back in the clinic after Stage 4 restrictions are over!

We are in this together, stay safe

The Team at THIRVE.

 

Key Fact Sheet Message from the Chief Allied Health Officer

Important COVID-19 Information

Temporary new Stage 4 hours: Mon 9am- 7pm Thurs 12pm-7pm In accordance with Stage 4 guidance, we are open for face to face Emergency Treatment only and Telehealth for all other appointments. Telehealth can be booked online any time, or call 8202 5330 to be triaged for essential treatment.

Important COVID-19 Information

In accordance with Stage 4 guidance, we are open for face to face Emergency Treatment only and Telehealth for all other appointments.

Telehealth can be booked online any time, or call 8202 5330 to be triaged for essential treatment.

Temporary new Stage 4 hours:

Mon 9am- 7pm

Thurs 12pm-7pm

We are still available through phone, email and messenger chat during our usual business hours.

Thrive Covid-19 Updates